The practice endeavours to deliver the very best medical care for your child at all times. However, we should like to hear from patients who believe we have not fulfilled this promise and welcome suggestions to improve practice communications and procedures.

If you have a complaint about the practice it should be registered with the practice in the first instance. See Practice Complaints Procedure below:

Should independent investigation be required, the practice is a member of The Independent Doctors Forum (IDF). This offers access to an independent review of any complaints which cannot be resolved within the practice. Details can be found on the IDF website www.independentdoctorsforum.net. Alternatively, you can write to the Healthcare Commission at Finsbury Tower, 103-105 Bunhill Row, London, EC1Y 8TG.